What We Do

We work with innovators and impact-makers to drive communications strategies that get results. We solve problems, tell stories, connect with people and connect people to each other. We get sh*t done — and get it done well.

Below you’ll find a list of our services. Need help with something that’s not on the list? Get in touch with us. Chances are we can do it, or know someone else who can.

Our Services

Community relations

Need to engage the public? Connect with your community? That’s our specialty.

  • Consultation planning
  • Public-engagement processes
  • Stakeholder relations
  • Community relations
  • Reporting
  • Presentation materials
  • Content development
  • Community intelligence

Case study

Strategic communications

We’ll establish a strategic foundation for your communications – so your messaging is consistent, cohesive and compelling.

  • Brand strategy
  • Message development
  • Corporate communications
  • Internal communications
  • Employee engagement
  • Technical writing
  • Crisis communications
  • Issues management

Case study

Content creation

Need to produce something stunning? Our content team can help with that.

  • Thought leadership and blog posts
  • Speeches and presentations
  • Speech writing
  • Photo and video
  • Web and graphic design
  • Reports and newsletters

Case study

Media relations

Today’s media environment requires up-to-the-second knowledge and meaningful relationships. We’ve got both.

  • Media training
  • Media relations campaigns
  • Media events
  • Influencer relations
  • Media buying
  • Advertorials

Case study

Social media

In this noisy digital world, we’ll make sure your social media content stands out.

  • Social media strategy
  • Social marketing
  • Community animation
  • Campaigns
  • Social audit
  • Social media reporting

Case study


Need to get people together? Our event specialists will make sure your gathering goes off without a hitch.

  • Community events
  • Launch events
  • Conference planning
  • Corporate retreats
  • Press conferences
  • Announcements

Case study

Our areas of focus

Over the years we’ve zeroed in on our passions, and made it our mission to work with companies that are making waves in the community development, technology, and impact sectors. We’re fortunate to have done just that.


Infrastructure and community projects often have a tangible impact on the way we experience everyday life. As a team committed to positive change, we’re on board with that. High-stakes community projects require thoughtful communication strategies. We listen carefully to our clients, then make sure everything is in place to turn their big vision into beautiful reality.


Switchboard is delighted to work with some of the most progressive teams in Canada’s technology sector. We’re here to push boundaries, and so are they – so it’s a great fit. Tech leaders know that their products, services and ideas are brilliant – but sometimes need help explaining why they matter. We communicate game-changing ideas in a way that’s accessible and exciting to our clients’ most important target audiences, whether they be investors, clients, the media or the general public.


Creating positive change is what gets us out of bed in the morning, so our social impact projects are some of the closest to our hearts. We love working with non-profit organizations, social enterprises and corporations with a mission to do good. We’re storytellers, and impact organizations have some of the best stories to tell. We make sure those stories are told how, where, when and to whom they need to be.

I am so impressed with Kathleen’s ability to pivot at a moment’s notice and offer up insights and strategies I didn’t even know I needed. They have provided innovative strategic direction, first-class media training, and invaluable event support in a fast-paced and ever-changing environment. The Switchboard team is a secret weapon in our communications tool kit and an ally in our work to grow BC tech. 

Joanna Schlosser, Brand + Communications Manager, Accelerate Okanagan 

Very few initiatives are as aspirational and complex as the supercluster. Switchboard led our media and PR effort, allowing our story to translate into something that was both powerful and consumable.

Bill Tam, Co-Chair, Digital Technology Supercluster 

Kathleen worked with us on several special events and online projects. Kathleen infused our work with great ideas, excellent creative design, and super delivery. She is fun to work with and fit into our small team with ease. What more can I say, we are repeat customers!

Jennifer Hamilton, Senior Manager, C&W Redevelopment Project 

Get in Touch

Is there something we can help you with? Let’s chat.

Contact Us