Career Opportunities

We are Switchboard Public Relations. We are change makers, problem solvers, community connectors, and storytellers. We work with innovators and impact makers who are on a mission to change their communities and the world, and we’re always looking for talented and positive people to join our team.

If you’re a go-getter with a background in communications who knows how to get sh#t done, we’d love to hear from you. Send your resume to hello@switchboardpr.com and tell us why you’d be a great fit for #TeamSwitchboard.

Senior Project Manager

Switchboard is searching for a focussed, results-driven and organized team member with experience in PR. We need someone who is highly proficient in managing all aspects of large projects including coordinating team members, managing project budget and scope, managing communications with current and potential clients and confidently leading multiple small teams to successful project completion.

General requirements

  • Minimum of five years experience in public relations and project management
  • Previous experience working within an agency
  • Strong writing and editing skills
  • Track record of successful client and vendor relationships
  • Natural people person with a knack for connecting with others
  • Passionate about technology, impact, and development

Helpful but not required

  • Knowledge of North America’s media landscape

 

Responsibilities

Project management

  • Manage client interactions and day-to-day aspects of multiple large-scale projects
  • Oversee, coordinate, and lead internal team to successful project completion
  • Manage the development of project teams by ensuring that project tasks are in line with each team member’s career interests, talents and skills.
  • Set expectations for team members, ensure expectations are met and lend expertise to team members
  • Control multiple project scopes simultaneously
  • Ensure project tasks are consistent with client needs and goals
  • Anticipate client needs and propose relevant business solutions
  • Continually seek and capitalise upon opportunities to increase client satisfaction and deepen client relationships

Financial management

  • Provide accurate and timely delivery of invoices and ensure payment collection with the support of the Office Manager
  • Utilize internal talent in a way that seeks to maximise project profitability
  • Accurately forecast and manage revenue, profitability, margins, and billing rates across multiple projects

Business development

  • Identify potential projects and capitalize on new sales opportunities through pitching
  • Diagnose opportunities for change and propose actionable plans for implementing internal improvements
  • Understand and articulate Switchboard’s service offerings, technical preferences, and brand direction to potential clients
  • Participate in all programs relating to performance evaluations and career development planning
  • Assess training needs and select training tools for team members

Communication

  • Serve as key participant in team and client meetings
  • Tactfully communicate sensitive information both externally and internally
  • Effectively communicate relevant project information to peers and clients
  • Confidently confront issues openly and quickly
  • Handle difficult personnel situations directly, using appropriate discretion and respect for individuals

 

Compensation range

$50 – $65 per hour, commensurate with experience